Automatic reimbursement for lost parcels.
Submitting reimbursement claims for missing packages is a hassle. We submit the claims on your behalf, getting a signed affidavit from your customers and providing the required information to the shipping carrier.
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Everything you need for your claim management
We submit reimbursement claims automatically and give you a high-level overview of all your claims together with KPIs.
Connect with Shopify
We integrate heavily with Shopify in order to get the information we need to send your reimbursement claims. Get started by connecting your store to our platform.
Start a claim
Start a reimbursement claim by entering the corresponding order number into our platform.
Sit back and relax
We retrieve the details of the order, request the required information from your customer, and send everything to the shipping provider. No more wasting time doing this manually.
Keep track of your claims
Say goodbye to manually tracking your claims in a spreadsheet. All of your claims can be viewed in one place, along with the current status of the claim.
Get started today
Don't miss out on opportunities to receive reimbursement money from DHL and other logistics companies. Use our software for a simple and automated process.
Get 1 month free
Frequently asked questions
If you can't find what you're looking for, contact Moritz Hofmann at moritz@roboreimburse.com and we will get back to you as soon as possible.
Can we use this service if I only have one reimbursement claim per month, or even one reimbursement claim per year?
Of course. Our starter plan is there for anyone who has very few reimbursement claims. You can still benefit from an automated, comfortable case handling.